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Quick Email Help

To get to your mail visit vistua.com then click Mail Login which is in the upper right corner

(Alternatively, go directly to http://mail.vistua.com)

1.  Signing in and out

To sign in, enter the part of your email address that comes before @ sign in the first line and your email password in the second line.

To sign out, either close the browser window in the usual way for your Operating System or click "sign out" in the upper right corner. For security reasons, always click "sign out" after using a public computer such as a library computer.

2.  To Send a new message

  1. Click on Compose Mail (left side, at the top of the column.)
  2. Enter an email address such as someone@yahoo.com in the "To:" line. If you start to type a name the system will try to guess the email address, if it gets it right, just press enter.
  3. Enter a Subject of some sort. It is bad Internet etiquette to send emails without descriptive subject lines.
  4. If you need to attach a file (optional), click "attach a file", then "browse" (that button will appear after you click "attack a file"). Use the window that appears to select a file.
  5. The large white text box is where you compose your message. Type whatever you like then press Send which can be found at the top or bottom of the screen.

3.  To Read your Email

  1. If you do not already see the Inbox view, click on Inbox (left column, near the top.)
  2. All of your Inbox messages will appear. Click one to view it. To return click "back to inbox".
  3. If you are having a conversation, IE you are replying and forwarding messages, only the last message--or messages you have not yet seen--are displayed. To show all, click "expand all" at the right.

4.  Managing, Deleting and Archiving your Email

To delete a conversation (group of messages) forever, either click "Delete" while viewing that conversation or put a check in the check-box next to that message in the Inbox view, then click Delete. The message will be moved to the Trash. After thirty days it will be deleted permanently, until then you can go to the "trash" view and check the messages check-box, then click "Move to Inbox" to rescue the message.

To file away messages without deleting them forever, check them in the Inbox view, then use the "archive" button instead of "delete". Archived messages are stored permanently unless you remove them. An archived message will disappear from the inbox, you can find it under the "all mail" view, or by searching.

5.  Replying and Forwarding

When you are viewing a message in a conversation (or by itself) you can click "Reply" (bottom of each individual message) to reply to the sender of that message. If the message was sent to people other than you also, the "Reply to All" button will appear also.

Please be judicious in your use of "Reply-to-All" because it is capable of generating unimaginably vast volumes of email by geometric progression. Even today, major Fortune-500 companies are occasionally paralyzed by waves of—literally—millions or billions of unnecessary emails generated by misuse of reply-to-all on blast messages sent to whole departments, etc. It is also annoying to people who are no longer taking part in a email conversation to continue receiving messages about it.

When you wish to forward an email you have received to someone else, click "Forward". Enter at least one recipient in the "To:" line of the box that appears. You can optionally edit the message, such as by adding an explanatory note. Then click Send. It is good practice to delete portions of the original message that are not relevant to the forwardee(s).

6.  Finding Lost Messages

If a message no longer appears in the Inbox, the easiest way to find it is to search. Enter search term in the search bar at the top, as if you were doing a web search, and click "Search Mail".

For example, if you enter for the word "robot" the server will locate all non-deleted emails you have sent or received with the word "robot" in them somewhere. Messages that have been moved to the Trash or flagged as spam are not included in searches. (If there are messages in the Trash or Spam box that do match your search term, the system will ask if you want to see them.)

Categories: Email, Internet


Text last modified on January 13, 2011, at 03:26 AM
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