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This is an archive of a Problem Report. Since it constitutes a record of a support request, please do not change it, even if you are the person who created the request. Supporting documentation and admin comments may also be included.
Numbers indicate form number on PR worksheet 
|
1 Name of the application, service or site |
Vistua LAN |
|
2 Expected behavior |
IP should = registered IP for tty.frontios.vistua.net |
|
3 Actual behavior |
Wrong IP |
|
4 The application, site or service... |
n/a |
|
5 Exact error message |
none |
|
6 Settings changed |
no |
|
7 Filer |
SYSTEM |
|
8 Date |
7 December |
|
Deposition |
closed |
AIAD |
n/a |
PRIN |
011 |
AIFAQ |
na |
System has failed to update the I.P. correctly and this must be manually corrected. The I.P. has changed for some reason. This is technically perfectly normal behavior because we do not pay for a static IP for the LAN. However since TWC rarely changes our LANs external IP so the situation is workable as long as the the DNS records for tty.frontios.vistua.net are updated quickly, for some reason the automated process for doing this has not worked correctly.
You will know that this has worked when these two pages show the same number when viewed from inside the LAN. A tweet will be sent when this PR is closed.
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